We're looking for a driven and passionate Associate to join our dynamic Customer Operations team in Pune. In this role, you will be the first point of contact for our customers via our online chat platform. You'll deliver exceptional service, resolving a wide range of customer inquiries in a timely and effective manner.
If you have a excellent understanding of customer service principles, are comfortable with technology, and possess excellent communication techniques, we encourage you to consider this opportunity.
- Responsibilities include:
- Responding to customer requests via live chat
- Assisting with technical issues and providing solution information
- Updating accurate customer records in our database
- Collaborating with other departments to ensure a seamless journey
Become part of Eclerx as an Inbound Chat Analyst in Pune
Are you driven about providing excellent customer service? Do you have a knack for interacting with people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You'll click here resolve their queries, offer support, and guarantee a positive customer experience.
At Eclerx, we offer a dynamic work environment where you can develop your skills and contribute in our success. We also provide rewarding compensation and benefits packages to ensure our employees are appreciated.
Should you in this exciting opportunity, please apply today!
Customer Operations : Live Chat Specialist Role at Eclerx Pune
Are you a driven individual with strong interpersonal skills? Do you enjoy helping customers resolve their concerns in a timely and professional manner? If so, then this challenging Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!
At Eclerx, we are dedicated to providing world-class customer service. Our department of experienced individuals work together to offer a positive customer experience.
- As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
- Responding to customer inquiries via live chat in a professional manner.
- Handling common issues effectively and efficiently.
- Directing complex issues to the appropriate team .
- Maintaining a helpful customer experience.
If you are ready to join our dynamic team and make a real impact on our customers, we encourage you to apply!
Intriguing Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)
Eclerx is looking for a skilled and dedicated Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the primary liaison for our valued customers, providing top-notch support via live chat. If you have a strong understanding of customer service principles and a talent for resolve customer queries effectively, we encourage you to join us!
- As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
- Responsibilities include:Responding to customer inquiries in a timely and professional manner
- Qualifications:Excellent communication and interpersonal skills
We offer a stimulating work environment and the opportunity to grow your career in a leading organization. Apply today and become part of the Eclerx team!
Launch Your Career as an Inbound Chat Analyst at Eclerx Pune
Are you a driven individual with exceptional interpersonal skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!
At Eclerx Pune, we are committed to providing our customers with a positive experience. As an inbound chat analyst, you will be the main representative for our clients, addressing their questions in a timely manner.
- Gain valuable experience in the customer service industry
- Develop your communication and problem-solving skills
- Work in a collaborative and supportive team environment
- Be rewarded with competitive compensation and benefits
If you are willing to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.
Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)
Are you a passionate individual with excellent customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.
As an Inbound Chat Associate, you will be the first point of contact for our valued customers, providing timely and accurate solutions to their inquiries. You will utilize your expertise to troubleshoot a range of customer issues through our virtual support system.
- Responsibilities include but are not limited to:
- Promptly and professionally responding to inbound chat inquiries
- Identifying and understanding customer needs
- Providing clear and concise solutions to customer problems
- Documenting customer interactions accurately
- Collaborating with other team members to ensure seamless customer service
If you are a team-player individual with exceptional communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!